FAQ

[vc_row][vc_column animation_delay=”0″ element_id=”805698″ crp=”374:i:i,375-767:i:i,768-1023:i:i,1024-1279:i:i,1280-1599:i:i,1600-1919:i:i” offset=”vc_col-lg-2 vc_col-md-1 vc_hidden-sm vc_col-xs-12 vc_hidden-xs”][/vc_column][vc_column animation_delay=”0″ element_id=”58348″ offset=”vc_col-lg-8 vc_col-md-10 vc_col-xs-12″ crp=”374:i:i,375-767:i:i,768-1023:i:i,1024-1279:i:i,1280-1599:i:i,1600-1919:i:i”][et_heading text_align=”center” font_weight=”700″ font_size=”24″ line_height=”32″ margin=”0,0,8,0″ padding=”0,0,0,0″ element_id=”523315″ element_font=”Theme default:700:latin” element_css=”#et-heading-523315 .text-wrapper {background-color:transparent;padding:0;}#et-heading-523315 {color:#184363;font-size:24px;font-weight:700;text-transform:none;}#et-heading-523315, #et-heading-523315 .text-wrapper {line-height:32px;}#et-heading-523315 a {color:#184363;}#et-heading-523315 .text-wrapper:after {background-color:#184363;}#et-heading-523315.icon-position-left .icon {margin-right:8px;}#et-heading-523315.icon-position-right .icon {margin-left:8px;}#et-heading-523315 .icon {width:16px !important;}#et-heading-523315 {margin:0px 0px 8px 0px;}#et-heading-523315 .text-wrapper {padding:0px 0px 0px 0px;}”]FAQ’s[/et_heading][et_heading text_align=”center” type=”p” text_color=”#4d4d4d” font_weight=”400″ font_size=”14″ line_height=”24″ margin=”0,0,0,0″ padding=”0,0,0,0″ element_id=”814952″ element_font=”Theme default:400:latin” element_css=”#et-heading-814952 .text-wrapper {background-color:transparent;padding:0;}#et-heading-814952 {color:#4d4d4d;font-size:14px;font-weight:400;text-transform:none;}#et-heading-814952, #et-heading-814952 .text-wrapper {line-height:24px;}#et-heading-814952 a {color:#4d4d4d;}#et-heading-814952 .text-wrapper:after {background-color:#4d4d4d;}#et-heading-814952.icon-position-left .icon {margin-right:8px;}#et-heading-814952.icon-position-right .icon {margin-left:8px;}#et-heading-814952 .icon {width:16px !important;}#et-heading-814952 {margin:0px 0px 0px 0px;}#et-heading-814952 .text-wrapper {padding:0px 0px 0px 0px;}”]How Can help you?[/et_heading][et_gap height=”40″ element_id=”238533″ element_css=”.et-gap-238533 {height:40px;}”][et_accordion collapsible=”true” border_color=”#edf4f6″ element_id=”122266″ element_css=”#et-accordion-122266 .toggle-content-group {background-color:#edf4f6;border-color:#edf4f6;}#et-accordion-122266 .toggle-title {color:#184363;}#et-accordion-122266 .toggle-title svg, #et-accordion-122266 .toggle-title svg * {fill:#184363 !important;}#et-accordion-122266 .toggle-title.active {color:#15a9e3;}#et-accordion-122266 .toggle-title.active svg, #et-accordion-122266 .toggle-title.active svg * {fill:#15a9e3 !important;}#et-accordion-122266 .toggle-content-group.active {background-color:#ffffff;border-color:#e0e0e0;}”][et_accordion_item title=”First time ordering and don’t know steps to follow?”][vc_column_text animation_delay=”0″]Here is a step-by-step guide in placing your order with OUR SHOP:

1.) Shop Genotropin or Norditropin,

2.) Click on the desired product(s), choose your  quantity then click “Add to Cart”. You will then have the option to “View Cart” or “Continue Shopping”.

3.) At the “View Cart” page; you can edit your order and view shipping costs.

4.) When you “Checkout” the order, you will receive an email or with the payment instructions.[/vc_column_text][/et_accordion_item][et_accordion_item title=”Do you charge for delivery?”][vc_column_text animation_delay=”0″]Delivery charges are placed on all orders.[/vc_column_text][/et_accordion_item][et_accordion_item title=”What exactly happens after I order?”][vc_column_text animation_delay=”0″]Once your order has been placed, you might have to exercise some patience, a follow up email or text will be sent to you on how to make payment for your order.[/vc_column_text][/et_accordion_item][et_accordion_item title=”How long will delivery take?”][vc_column_text animation_delay=”0″]The tie frame depends on the geographic location of the customer. Locally based customers (USA and CANADA) will have their products within 1-2 days, while international deliveries might take up to 3-7 days.[/vc_column_text][/et_accordion_item][et_accordion_item title=”Do I receive tracking number?”][vc_column_text animation_delay=”0″]Yes, via email. That’s after your payment has been made and confirmed.[/vc_column_text][/et_accordion_item][et_accordion_item title=”What should I do if I receive damage products or if missing?”][vc_column_text animation_delay=”0″]Contact us immediately at and forward images of the damaged product to qualify for a refund.

Phone: +1 (737) 287-6229

E-mail: supplementsplugofficial@gmail.com[/vc_column_text][/et_accordion_item][et_accordion_item title=”How do I know you guys are legit?”][vc_column_text animation_delay=”0″]

[/vc_column_text][/et_accordion_item][et_accordion_item title=”What are the payment methods?”][vc_column_text animation_delay=”0″]Bitcoin

Cashapp 

Zelle

Venmo

Walmart[/vc_column_text][/et_accordion_item][et_accordion_item title=”What happens after I make payments?”][vc_column_text animation_delay=”0″]Once you’ve made payments and it’s confirmed on our end, we begin to process your order at once.[/vc_column_text][/et_accordion_item][et_accordion_item title=”Why has my payment not been received?”][vc_column_text animation_delay=”0″]

If your Payment is still pending, or has not been received, this could be due to a number of reasons:

1.) We were unable to match your payment to your order when no order number is included in the notes section of your payment

2.) We have not received your payment because you have sent the payment to the incorrect email address.

3.) Your bank has flagged the transaction as suspicious, and needs to be contacted for confirmation to proceed with the transfer.

4.) We were unable to accept the Transfer, because you have not included the correct question and answer as stated in the payment instructions.

If your order’s payment can not be accepted due to any of the reasons above you will be notified with an email from the accounts team. If no payment is received after 24 hours, your order will automatically be cancelled and can not be re-opened again, a new order must be made.

[/vc_column_text][/et_accordion_item][et_accordion_item title=”What if I can find the payment details?”][vc_column_text animation_delay=”0″]Contact us immediately at;

Phone: +1 (737) 287-6229

E-mail: supplementsplugofficial@gmail.com[/vc_column_text][/et_accordion_item][/et_accordion][et_gap height=”48″ element_id=”748027″ element_css=”.et-gap-748027 {height:48px;}”][et_heading type=”h3″ font_weight=”700″ font_size=”24″ line_height=”32″ margin=”0,0,8,0″ padding=”0,0,0,0″ element_id=”665162″ element_font=”Theme default:700:latin” element_css=”#et-heading-665162 .text-wrapper {background-color:transparent;padding:0;}#et-heading-665162 {color:#184363;font-size:24px;font-weight:700;text-transform:none;}#et-heading-665162, #et-heading-665162 .text-wrapper {line-height:32px;}#et-heading-665162 a {color:#184363;}#et-heading-665162 .text-wrapper:after {background-color:#184363;}#et-heading-665162.icon-position-left .icon {margin-right:8px;}#et-heading-665162.icon-position-right .icon {margin-left:8px;}#et-heading-665162 .icon {width:16px !important;}#et-heading-665162 {margin:0px 0px 8px 0px;}#et-heading-665162 .text-wrapper {padding:0px 0px 0px 0px;}”]Still Have a Question?[/et_heading][et_heading type=”p” text_color=”#4d4d4d” font_weight=”400″ font_size=”14″ line_height=”24″ margin=”0,0,0,0″ padding=”0,0,0,0″ element_id=”448846″ element_font=”Theme default:400:latin” element_css=”#et-heading-448846 .text-wrapper {background-color:transparent;padding:0;}#et-heading-448846 {color:#4d4d4d;font-size:14px;font-weight:400;text-transform:none;}#et-heading-448846, #et-heading-448846 .text-wrapper {line-height:24px;}#et-heading-448846 a {color:#4d4d4d;}#et-heading-448846 .text-wrapper:after {background-color:#4d4d4d;}#et-heading-448846.icon-position-left .icon {margin-right:8px;}#et-heading-448846.icon-position-right .icon {margin-left:8px;}#et-heading-448846 .icon {width:16px !important;}#et-heading-448846 {margin:0px 0px 0px 0px;}#et-heading-448846 .text-wrapper {padding:0px 0px 0px 0px;}”]If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly![/et_heading][et_gap height=”24″ element_id=”420142″ element_css=”.et-gap-420142 {height:24px;}”]

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